ThirdSentry ("we," "our," or "us") is dedicated to safeguarding your privacy and ensuring transparency in how your personal data is handled. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights regarding your personal data.
This policy applies to all visitors, users, and others who interact with our website (www.thirdsentry.com), platform, and services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information directly from you or your organization:
Contact Information: Name, email address, phone number, and company affiliation.
Account Credentials: Username, password, and other authentication details required to access our platform.
Financial Information: Payment details such as billing address and credit card information (processed through secure third-party payment gateways).
Communication Details: Content of your inquiries, emails, or other interactions with us.
1.2 Non-Personal Information
We may also collect non-personally identifiable information:
Technical Information: Browser type, operating system, device information, IP address, and language preferences.
Usage Data: Pages viewed, time spent on the site, navigation paths, and other usage metrics gathered via cookies or analytics tools.
Performance Metrics: Service interaction logs, error reports, and diagnostic data.
2. How We Use Your Information
We use the information we collect to:
Provide and Improve Services: Facilitate vendor risk assessments, enhance platform performance, and develop new features.
Customer Support: Respond to inquiries, resolve technical issues, and provide tailored support.
Communication: Notify you about updates, new features, and administrative matters related to your account or use of the platform.
Compliance and Legal Requirements: Meet our obligations under applicable laws, regulations, and contractual agreements.
Security and Fraud Prevention: Protect the platform, users, and vendors against unauthorized access or malicious activities.
Analytics and Insights: Analyze usage patterns to improve the user experience and optimize service delivery.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following circumstances:
3.1 Service Providers
We engage trusted third-party vendors to perform specific services, such as:
Payment processing.
Data hosting and storage (e.g., cloud service providers).
Analytics and performance monitoring.
3.2 Vendor Assessments
If you are a vendor, your responses and documents will be shared with our customers as part of their assessment process.
3.3 Legal Compliance
We may disclose information when required to:
Comply with legal obligations (e.g., subpoenas, court orders).
Enforce our agreements or protect the rights, property, or safety of ThirdSentry, its users, or others.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
4. Data Security
We employ robust measures to protect your data, including:
Encryption: All sensitive data is encrypted in transit and at rest using industry-standard protocols.
Access Control: Strict access permissions are enforced to ensure only authorized personnel can access your information.
Monitoring: Continuous monitoring of our systems to detect and mitigate security threats.
While we strive to safeguard your information, no method of transmission or storage is completely secure. We encourage you to take precautions, such as keeping your passwords confidential.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal and contractual obligations.
Portability: Request transfer of your data to another service provider.
Restriction or Objection: Restrict or object to certain processing activities.
To exercise these rights, contact us at [privacy@thirdsentry.com]. Verification of identity may be required.
6. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience, analyze performance, and personalize content.
6.1 Types of Cookies
Essential Cookies: Necessary for core functionality.
Performance Cookies: Track usage and improve performance.
Targeting Cookies: Used for personalized marketing.
You can control cookies through your browser settings. Learn more in our [Cookie Policy].
7. Retention Policy
We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations. When data is no longer needed, it is securely deleted or anonymized.
8. Third-Party Links
Our website may include links to external websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any personal data.
9. International Data Transfers
If you access our services from outside the United States, your data may be transferred to and processed in the United States. By using our services, you consent to such transfers, which comply with applicable laws.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technologies, or legal requirements. We will notify users by updating the "Effective Date" at the top of this page. Material changes will be communicated via email or platform notifications.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, contact us at: