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Email (Amazon SES)

Communication · platform_managed · Always-on

ThirdSentry-managed transactional email delivery via Amazon SES. Reviewer notifications, audit-trail digests, vendor questionnaire invitations, and remediation reminders ship through a verified SES identity with the bounce + complaint pipeline configured for deliverability.

Authentication
platform_managed
Sync cadence
—
Stale threshold
—
Category
Communication

Evidence this connector produces

Every sync writes typed evidence rows linked to the controls below. Evidence is immutable once attached to an approved assessment, fingerprinted for de-dup, and surfaced in the control coverage calculation on your dashboard.

Operational

How to connect

No customer setup needed. ThirdSentry manages the SES identity, deliverability monitoring, and bounce/complaint handling. Replies to platform emails reach the ThirdSentry support team.

  1. 1
    Sender and reply-to

    Platform emails send from [email protected]. Replies go to [email protected], so nothing lands in a dead inbox.

  2. 2
    Custom sending domain (Enterprise tier)

    Enterprise customers can request a custom-domain SES configuration (DKIM + SPF setup) so platform emails appear to send from notifications@<their-domain>. Contact support to provision.

Security model

Every connector ships behind the same auditor-grade primitives: not just RBAC config, but architectural enforcement.

Credentials KMS-encrypted at rest

Tokens, client secrets, and service-account keys are encrypted under a per-tenant AWS KMS data key. The plaintext is never persisted, never logged, and never leaves the FastAPI process boundary.

Tenant-isolated by architecture

Every Connection, ConnectorRun, and emitted Evidence row carries an organization ObjectId. The scheduler never iterates without an org-scoped filter; cross-tenant evidence bleed is impossible at the data layer.

Audit log on every action

Connect, sync, sync-failure, re-auth, and revoke each write a row to the immutable AuditLog. The full lifecycle is reconstructable for any examiner.

Soft-delete on revoke

Revoking a connection sets deletedAt and clears the encrypted credential blob, but the historical evidence + sync log stays queryable for the retention window. Auditors can still trace what was attested when.

Stale-evidence degradation

If this connector hasn't synced in —, control coverage degrades automatically and an alert fires. Auditors don't trust stale evidence. Neither do we.

Least-privilege scopes only

We request the minimum read-only scopes needed for the listed evidence. No write scopes, no admin scopes, no scopes outside the documented set.

Ready to connect Email (Amazon SES)?

Connect from Settings → Integrations , typically under 5 minutes. Or talk to us first.