How NovaTech Solutions Scaled from SOC 2 to Five Frameworks Without Adding Headcount

A fast-growing B2B SaaS company used ThirdSentry's unified GRC platform to expand compliance from SOC 2 to five frameworks — SOC 2, ISO 27001, HIPAA, GDPR, and NIST CSF — while managing vendor risk across 85 SaaS tools, all with a two-person security team.

Key Results

frameworks managed

40%

unique controls reduced by

2 days

audit evidence collection

4 hours

questionnaire response time

$1.2M ACV

enterprise deals closed

Customer Profile

NovaTech Solutions is a B2B SaaS company providing AI-powered contract management to mid-market legal departments. With 450 employees, $62M ARR, and enterprise customers in healthcare, financial services, and government, NovaTech faced mounting compliance requirements that their lean security team couldn't address with existing tools.

The Challenge

NovaTech had achieved SOC 2 Type II using a combination of Notion databases, Google Sheets, and a basic compliance tool. But as enterprise deals accelerated, prospects demanded evidence of ISO 27001, HIPAA, and GDPR compliance — frameworks their existing tooling couldn't support.

SOC 2 controls were documented but not mapped to other frameworks, creating duplicate work for each new framework
85 SaaS vendors in their stack with no systematic risk assessment process — security reviews were ad-hoc
Evidence collection for annual SOC 2 audits took 6 weeks of the security team's time
No risk register — risks were tracked informally in Slack threads and meeting notes
Policy management was manual — version control through Google Docs with no approval workflow
Board and customer security questionnaires consumed 15+ hours per week

The Solution

NovaTech replaced their patchwork compliance stack with ThirdSentry's unified GRC platform:

Cross-Framework Control Mapping

Mapped existing SOC 2 controls to ISO 27001, HIPAA, GDPR, and NIST CSF — identifying shared controls (reducing total control count by 40%) and framework-specific gaps that needed to be addressed.

Internal Assessment Engine

Automated self-assessments against each framework with AI-powered scoring, gap analysis, and prioritized remediation recommendations.

Risk Register

Centralized risk tracking with inherent/residual scoring, control linkage, and SLA-based remediation workflows — replaced informal Slack-based risk tracking with a structured, auditable system.

Policy Management

Full lifecycle policy management with approval workflows, version control, and employee acknowledgment tracking — replaced Google Docs with an auditable policy library.

External Questionnaire Engine

AI-powered response generation for customer security questionnaires, drawing from the organization's control evidence and policy library via RAG. Reduced response time from 5 days to 4 hours.

Vendor Risk Management

Tiered assessment program for all 85 SaaS vendors based on data access and criticality, with automated evidence collection through the vendor portal.

The Results

NovaTech's GRC transformation enabled growth that wasn't possible before:

Expanded from 1 framework to 5 frameworks in 4 months — without adding headcount
Cross-framework control mapping reduced total unique controls by 40%
SOC 2 audit evidence collection reduced from 6 weeks to 2 days
Customer security questionnaire response time reduced from 5 days to 4 hours (AI-assisted)
Risk register established with 67 risks tracked, 89% with active remediation plans
Policy library formalized: 24 policies with automated approval workflows
Closed 3 enterprise deals ($1.2M combined ACV) that required ISO 27001 evidence

“We were turning away enterprise deals because we couldn't prove compliance beyond SOC 2. ThirdSentry let us scale to five frameworks with the same two-person team. The AI questionnaire engine alone saves us 15 hours a week — that's a full-time hire we didn't need to make.”

Priya Sharma

Head of Security, NovaTech Solutions